• How long does it take for my order to arrive?
Our shipping policy is a standard 2-20 business days for processing your order and shipping (depending on where you live around the world). However, most of our customers receive their items within 2-10 business days. We ship from the United Kingdom, so please be aware of any custom duties. 


  • Can I cancel my order?

Once orders are placed they cannot be cancelled.


  • Is there a discount for large orders?

Yes, please email us at katie@growthmindset.org with your bulk order information.


  • My order says delivered but it hasn't arrived.

Orders are shipped via Royal Mail. Growth Mindset by K.J Walton is not responsible for orders lost, mishandled or misplaced by delivery companies. Please contact the delivery provider directly to file a claim. We will be able to help you in identifying order numbers and time of shipment to help your case.